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FAQ's

Some Frequently Asked Questions About Frux Home and Yard

What does Frux mean?

Frux is a Latin word that translates as fruits of the earth in most Latin-English Dictionaries. Some other dictionaries define it as success.

What can LED Tea Lights be used for?

Our LED Tealights are perfect for use anywhere you want candle light! They are safe to use at venues and events which do not allow real candles. Frux Home and Yard™ battery operated candles are excellent for tents, boats, RV's, sleepovers, candle lit dinners, lighting under plants or any other heat sensitive items; weddings, parties, gardens, patios, decks, restaurants, paper luminary bags and lanterns, kids projects, mantles, centerpieces, displays, and much, much more!

What can Fairy Star Lights™ be used for?

These waterproof indoor / outdoor lights are the perfect way to add warm, elegant and safe lighting to any room, project or object you can think of. From use in the yard, garden and patio to decorating indoors, these small LED bulbs on a flexible copper wire let you add lighting just about anywhere.

SILI-MITTS SILICONE OVEN MITTS:

  1. What are the pack of paper doilies that come with the oven mitts?

The blue lace paper doilies are cupcake wraps. It is our special gift to you that we include with our oven mitts. They are decorative wraps for cupcakes or muffins. If you do a Google search, or YouTube search, for "cupcake wraps" you will see many examples. Sometimes it's nice to show off your cupcakes, especially if you have friends and family over, or if you are bringing baking to a friends house.

  1. What size are the cupcake wrappers?

Our cupcake wrappers are for the standard 3” inch cupcake/muffin baking pans. We recommend you put your cupcake wrappers on after your baking has completely cooled, and icing is finished.

  1. How long are the oven mitts?

The Sili-Mitts are 13 1/2 inches long.

  1. Are these oven mitts washable?

Yes, they are washable. You can clean the waterproof silicone mitts with just soap and warm water, right in the kitchen sink. Then wipe dry or hang them from the conveniently attached loop. Although they are sturdy enough to withstand machine washing, we recommend you attempt the gentler hand-washing approach.

  1. Is the fabric part in the middle of the mitts removable?

 

Although our inner lining is not completely removable as it is sewn in along the arm, you can pull it out to clean the inner lining with ease as shown in our listing image.

  1. What temperatures are the oven mitts safe for use?

Our oven mitts are heat resistant up to 482F or 250C.

  1. Is the silicone safe?

The silicone outer shell is 100% FDA Approved Food Grade Silicone, making it safe for you and your family. The lifted pattern on the silicone adds extra safety by allowing for a greater grip.

How do I buy your products?

Just click on the Buy button and you will be taken to safe and secure checkout. Just click on "Shop Our Store" or hover to pick the specific product page you'd like to view. Don't forget, if you have a coupon, apply the code when checking out for your discount!

Where do you ship to?

Currently, our entire collection of products can ship to anywhere in the United States.

What if I don't like the product I ordered when it arrives?

We're sure you will like it, but if for whatever reason you are not 100% satisfied, feel free to return your order for a full refund (shipping and handling not included). Simply Contact Us with a brief explanation, and we'll take care of you.

What if the item is damaged when it arrives?

Our team members check your items to make sure it's up to our standards before we send it to you, so damage is rare. But if you're unhappy with the quality or the item was damaged during shipping, just Reach Out to us within 24 hours of delivery or as soon as possible. We will assess the problem and arrange the return and have a new item sent out to you asap!

Can I cancel an order if I change my mind?

If you have a change of heart, you can cancel at any time before your item is sent. What's more, our no hassle return policy will cover you for the full refund after your order has arrived. Just contact us.

Is there a way I can get a discount?

Yes! You'll like our special discounts and promotions. Join our growing members list and get exclusive access to our amazing deals! Just click on the "Join the Club for deals" button at the top of the navigation on any page.

Do you have any reviews?

Yes, we do! Feel free to check out the Testimonial page, read reviews and view videos from our satisfied customers.

How can I provide feedback about a product?

We look forward to hearing your feedback about our products. Send your comments to:

support@fruxhomeandyard.com

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